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Amex 2020 Digital Payments Trends ex – “Small Business Perspectives” – Insights Paper
November 2020
Small merchants are pivoting key areas of their business strategy to adapt to the current environment and even, in some circumstances, find new opportunities.
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Amex 2020 Digital Payments Trendex – "Small Business Perspectives" – Infographic
November 2020
To continue to serve their customers, small businesses are shifting their strategies and bringing new ideas to the table.
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Amex 2020 Digital Payments Trendex – “The Time for Contactless Is Now” Insights Paper
September 2020
U.S. merchants are responding to consumer interest by adopting touchless, safer ways to pay.
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Amex 2020 Digital Payments Trendex – Infographic
September 2020
Contactless is the preferred way to pay for both Merchants and Consumers.
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2020 Digital Payments Survey – Consumer Insights Infographic
May 2020
COVID-19 is shifting consumer purchasing behavior and driving U.S. interest in contactless payments.
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2019 Digital Payments Survey – Consumer Insights Infographic
October 2019
Consumers have come to expect a fast and seamless checkout experience across all payment channels, meaning that wait time and ease of the payment experience have the potential to impact a sale.
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2019 Digital Payments Survey – Insights Paper
October 2019
Merchants are challenged with balancing the need for frictionless checkout without sacrificing the payment security of customers or their businesses.
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2019 Digital Payments Survey – Merchant Insights Infographic
October 2019
Merchants are challenged with balancing the need for frictionless checkout without sacrificing the payment security of customers or their businesses.
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2018 Digital Payments Survey – Insights Paper
October 2018
The sliding scale between security and convenience is a challenge for online retailers. Finding the right balance may help reduce cart abandonment.
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2018 Digital Payments Survey – Infographic
October 2018
The sliding scale between security and convenience is a challenge for online retailers. Finding the right balance may help reduce cart abandonment.
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New shopping paradigm becomes: 2017 Digital Payments Survey – Insights Paper
September 2018
In the digital era of convenience, consumers still want the human touch - but on their own terms. Check out the recent insights from an extensive American Express survey from more than 1,000 consumers and 400 businesses.
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2017 Digital Payments Survey – Infographic
September 2017
Online sales are on the rise, but how high they go (and what that means for your business) depends on security and consumer fear of fraud. See how the numbers play out.
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