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Click on one of the options to learn more about how Knowledge Base works
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| Six minute Video | Interactive Guide | FAQs |
Watch this short video to learn how Knowledge Base works. |
Navigate through the interactive guide to learn about each feature. |
Answers to frequently asked questions about using Knowledge Base. |
Homepage
The homepage includes 4 tabbed areas that enables access to Knowledge Base’s features:
1) My Messages
This tab allows access to network messages and messages that are specific to the users organization.
2) Services
This tab allows access to the services that a user has enrolled in and access to the service enrollment page.
3) Bookmarks
This area allows access to the users specific bookmarks.
4) Explore
This is a visualization of the content available on Knowledge Base
Service Enrollment
Service Enrollment
This page lists all the services that you’re not currently enrolled in. You can expand each section to find out more and read about the features in more detail.
If there’s a service you need access, you can start the enrollment process from here.
(Please note that each requested service requires business justification and your manager’s approval).
