American Express Tokenization Service
Provide a safer online and mobile payments environment for your customers
Overview
American Express Tokenization Service helps create a safer online and mobile payments environment for consumers by replacing a card’s primary account number (PAN) with a unique surrogate value that may be used to conduct payment transactions. Tokenization is becoming increasingly popular with Issuers and Merchants due to the security benefits it provides. Payment tokens in particular, allow for a seamless payment journey that is transparent to the Cardmembers without impacting Merchant revenue continuity.
The American Express Tokenization Service is a suite of solutions that includes a token vault, payment token issuing and provisioning, token lifecycle management, and risk services to help prevent fraud.
There are two types of tokens: security tokens and payment tokens. American Express supports the provisioning and generation of payment tokens. The American Express Token Service is available for Card Issuers, Acquirers, and Merchants on the American Express Network.
Benefits
Data Breach Protection
- Reduce exposure to data breaches by replacing sensitive payment credentials with randomly generated token numbers
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Foster customer trust and loyalty by keeping customer data safe
Reduced Fraud and Risk
- Payment tokens can be generated according to strict domain controls, aiding with transaction processing decisions and reducing risk of fraud
Less Payment Disruptions and Protected Revenue
- Tokens are managed according to a card and device’s latest information and status, eliminating the need for Cardmember’s to manually update card information—helping to provide a quick and frictionless experience for the customer and reducing payment disruptions for the Merchant
Reduced PCI Scope
- By storing tokens instead of card credentials, Merchants can minimize the need for PCI compliant infrastructure and PCI audit requirements

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